Forum 2 – Future Retail & Lifestyle

In the digital era, tech is reinventing retail business and blurring the boundaries between digital and physical retail spaces. How might brands embrace the changing demographics, consumerism and the digital life of a new generation of customers to create personalised retail experiences? What’s next in and beyond omnichannel? Where are the next frontiers of retail?

• What deep insights could we draw from big data to better understand customer behaviours and future lifestyle trends?
• How might we leverage the digital advance to design seamless, intuitive and personalised customer experience?
• How digital technologies are revolutionising retailing industry, from user experience to brand strategy to business models?
• In the digital age, where are the next frontiers for retail space?


Alexis Bonhomme

Vice President Greater China - Commercial ● Farfetch (Mainland China)

From Smart Retail Innovation to Online Strategy, How Farfetch is Helping Luxury Brands to Engage with Changing Consumer Behaviours?



Anson Shum

Co-Founder and Creative Director ● OOKONN (HK)

Two Wings of a Bird

• What do we do ? a short visual presentation about the journey of OOKONN
• Why did we start OOKONN ? identifying our interests and passions.
• How to find our niche in the market ? every business like a bird, needs two wings to fly. To unify sales and marketing to create an integrated commerce customer experience.
• What’s next ? embracing the unknown


Chris Dobson

Principal ● Eight Inc. Hong Kong (HK)

Designing for Human Outcomes in a Connected World


Paul Husband

Founder & Managing Director ● Husband Retail Consulting (HK)


Raymond Leung

Vice President – Sales & Client Services ● Cherrypicks (HK)


Tommy Campbell

Digital Designer ● SPACE10 (Denmark)

Everything as an Interface

We are now at the dawn of the next great frontier of computing. Augmented, virtual, and mixed realities promise to digitise our world and fundamentally change how we live, eat, work and play. When our physical reality finally merges with our digital platforms, how are we going to design these new 'phygital' spaces to create better everyday lives for the many people?


Bonnie Chan Woo

Chief Executive Officer ● Icicle Group (HK)


Mikkel Hansen

Program and Partnership Lead ● Explorium HK (HK)